Terms & Conditions
Please read these terms carefully before using our services or engaging Brightloom for a project.
Effective Date: [Insert Date] | Last Updated: [Insert Date]
These Terms and Conditions ("Terms") govern your use of the Brightloom website and services. By engaging Brightloom for any project or using this website, you agree to the following terms.
1. Acceptance of Terms
By accessing or using the Brightloom website and services, you agree to be bound by these Terms and Conditions. If you do not agree to any part of these terms, you may not use our services.
2. Services
Brightloom provides AI automation, custom software development, and pre-built digital solutions. The scope, deliverables, and timelines for each engagement are defined in a separate Statement of Work or project agreement.
3. Intellectual Property
All custom work developed for a client under a project agreement becomes the property of the client upon full payment. Brightloom retains ownership of pre-built components, frameworks, and tools used in development. Any third-party libraries or open-source components are subject to their respective licenses.
4. Payment Terms
Payment terms are outlined in individual project agreements. Standard terms require a 50% advance before work begins and the remaining 50% upon delivery. Late payments may incur a 1.5% monthly interest charge.
5. Confidentiality
Both parties agree to keep confidential any proprietary information shared during the course of the engagement. This includes business strategies, technical details, and client data. This obligation survives the termination of the engagement.
6. Limitation of Liability
Brightloom shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of our services. Our total liability shall not exceed the total amount paid by the client under the relevant project agreement.
7. Warranty
We warrant that our services will be performed in a professional and workmanlike manner. All custom software is covered by a 30-day bug-fix warranty from the date of delivery. This warranty does not cover issues arising from modifications made by the client or third parties.
8. Termination
Either party may terminate an engagement with 15 days' written notice. In the event of termination, the client is responsible for payment of all work completed up to the termination date.
9. Data Protection
Both parties agree to comply with applicable data protection laws, including the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023 (India), and GDPR where applicable.
10. Dispute Resolution
Any disputes arising from these terms or the services shall be resolved first through good-faith negotiation. If unresolved within 30 days, disputes shall be subject to arbitration in Jaipur, Rajasthan, under the Arbitration and Conciliation Act, 1996.
11. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of India. The courts of Jaipur, Rajasthan shall have exclusive jurisdiction.
12. Changes to Terms
Brightloom reserves the right to update these Terms and Conditions at any time. Material changes will be communicated via email or a notice on our website.
13. Contact
For questions about these Terms, contact: Brightloom · Jaipur, Rajasthan, India · hello@brightloom.in
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